Shipping policy
Shipping Info
Turnaround Times
Most items will ship in 1-7 business days. This does not include Holidays.
Due to the current pandemic, domestic and international carriers all over the world are taking extra precautions when sending and receiving orders from other countries, and so domestic delays of up to a few weeks and international delays up to 30-90 days are possible.
Turnaround Times
Most items will ship in 1-7 business days. This does not include Holidays.
Due to the current pandemic, domestic and international carriers all over the world are taking extra precautions when sending and receiving orders from other countries, and so domestic delays of up to a few weeks and international delays up to 30-90 days are possible.
Shipping Time
Ship time is Quoted by the Carrier and is the Average Time in which the package should arrive. Please allow an additional 1-2 days from the time quoted for delivery.
International Shipments
Customs fees, tariffs, VAT taxes, etc. can and may be levied against international packages. We have no control over these charges, as they are subject to customs review and practices. Regretfully, we cannot mark outgoing shipments in a way that will attempt to prevent these charges, as doing so is unlawful.
*Due to the current pandemic, carriers all over the world are taking extra precautions when sending and receiving orders from other countries, and so delays up to 30-90 days can be expected.
Lost or Damaged Packages
Once your package is shipped, we are at the mercy of USPS and/or FedEx. Customers who have delivery issues should contact the carrier and refer to the tracking # to locate their shipment or file a claim.
BigToe Art is not responsible for lost, damaged, or stolen packages. If you are concerned about theft, please note that insurance no longer covers a package that has been marked "Delivered." Please have your order shipped to a secure location.